We're consumers, too. We understand that good customer service has the power to restore your faith in humanity and that bad customer service has the power to break it. We both want you to feel satisfied with your purchase and we don't want to create superflous, unused stuff in the world, so if you need to return or exchange an item, reach out via the links below.
We will accept returns within 30 days of purchase, and within reason. For example, we will happily process a return if you just don't like the color in person or recieved it as a gift and it's not a good fit. We cannot, however, accept a return if your dog chewed it up or if your turmeric kombucha exploded on it. We hope you understand. To start a return, contact us at the link below.
We want you to be happy with each and every item you adopt into your life. If you decide that you'd like a different color, let us know at the link below and we'll do what we can to make sure it doesn't end up unused in the back of the closet and that you get a product you love.
We’re proud of the quality of our products and we’re human, so sometimes small quality issues slip past our eagle eyes. If your product has a manufacturing defect, you can be sure we’ll take care of you. PIRIC provides warranty against defects in materials and workmanship for 1 year from the date of purchase. We do reserve the right to research into the issue and will also require proof of purchase. If it’s determined to be defective, the item will be replaced on our dime. Let us know at link below.